
Customer Experience Specialist
1 week ago
We're on the hunt for a skilled Professional with excellent customer service skills to join our team.
About The RoleThis is an exciting opportunity to work in a fast-paced environment where you'll be responsible for delivering exceptional customer experiences. As a Customer Experience Specialist, you'll play a vital role in ensuring our clients feel valued and supported throughout their journey with us.
Main Responsibilities Include- Providing top-notch customer service and support to meet and exceed client expectations.
- Conducting centre tours and showcasing our facilities to prospective customers, highlighting key features and benefits.
- Maintaining a safe and secure centre by adhering to health and safety procedures and wearing appropriate personal protective equipment (PPE).
- Actioning general administration duties such as managing customer contracts, inventory, and insurance claims.
We're proud to offer a range of benefits that make us an attractive employer:
- A permanent role with a dynamic organisation.
- A flexible roster to achieve great work-life balance.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- An onsite car park for convenient parking.
- Genuine company paid parental leave.
- Discounts on storage services and merchandise.
- Access to exclusive wellbeing programs and rewards.
- The ability to earn referral incentives.
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