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Senior Quality and Compliance Specialist

We are seeking a highly skilled Senior Quality and Compliance Specialist to join our team. In this role, you will be responsible for providing expert advice on quality management and continuous improvement to Residential Aged Care Managers and Home Care Managers.

Key Responsibilities:
  • Provide clinical, quality management and continuous improvement advice to stakeholders.
  • Complete identified audits as per the SCC audit schedule and/or as requested by the head office quality and clinical governance team.
  • Monitor completion of Residential Aged Care Facility or Home Care Services audits as per the audit schedule.
  • Monitor quality indicators across regional facilities, taking corrective and preventative actions as required.
  • Monitor, analyse, escalate and report on regional quality and clinical audit and indicator results.
  • Identify and investigate critical incidents using a systems-based approach.
  • Actively participate in quality, clinical governance, policy and education meetings and forums.

Requirements include exceptional communication skills, high organisation, analytical skills, ability to interpret complex data and utilise this information to inform decision-making.

The successful candidate will possess a strong understanding of the healthcare industry and relevant policies and procedures. They must be a natural leader who can motivate and inspire others to achieve high-quality outcomes.

Skills and Qualifications:
  • Exceptional communication and organisational skills.
  • Highly analytical with excellent problem-solving abilities.
  • Ability to interpret complex data and utilise this information to inform decision-making.
  • Strong understanding of the healthcare industry and relevant policies and procedures.
  • Natural leadership qualities with the ability to motivate and inspire others.
What We Offer:

This is an exciting opportunity to work in a fast-paced environment with a dynamic team. The position requires autonomy, initiative and flexibility, with a focus on delivering high-quality care and making a positive impact in the lives of residents and clients.

Leadership Qualities:
  • Actively promote a culture of accountability and vigilance within the team.
  • Utilise a systems approach to analyse data and make improvements.
  • Encourage open and transparent communication throughout the organisation.