Highly Skilled Customer Support Specialist

1 week ago

Brisbane, Queensland, Australia beBeeCustomer Full time $74,240 - $84,480
Customer Service Representative Position

We are seeking a highly skilled and experienced Customer Service Representative to join our dynamic team.

This is a temporary position with potential for extension, working as part of a dedicated customer support unit focused on delivering exceptional services to the community and collaborating with other teams to enhance overall performance.

Key Responsibilities:

  1. Respond promptly and accurately to inbound customer inquiries and address issues, questions, and complaints in a timely manner.
  2. Process applications and compile requests for action by other departments with precision and efficiency.
  3. Handle financial transactions and navigate internal systems effectively to ensure seamless operations.

Requirements:

  • Minimum 2 years experience working in a call center environment.
  • Previous Government experience in Local, State or Federal Government is desirable.

About This Role:

  • Ability to quickly and accurately navigate multiple systems to deliver efficient service.
  • Capacity to process high work volumes with a high degree of accuracy and attention to detail.
  • Excellent interpersonal and written communication skills with a focus on providing quality customer service.

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