Customer Experience Leader

3 days ago


City of Monash, Australia Seafolly Full time

About the Role:

This is a mid-senior level position, reporting directly to the Area Manager. As the Flagship Store Operations Manager, you'll be responsible for delivering brand standards across all retail touch points, maintaining the Flagship store as a model store across all disciplines.

You'll lead and coach the team to uphold company values, delivering exceptional customer experience and strong product knowledge. You'll drive sales and KPI performance, holding team members accountable and analysing data to maximise opportunities.



  • Council of the City of Ryde, Australia LifeHealthcare Full time

    Job DescriptionWe are seeking a skilled and experienced Customer Care Team Leader to join our team at LifeHealthcare.About the Role:Lead and develop a high-performing Customer Care team, ensuring exceptional customer service and experience.Foster a culture of excellence, accountability, and continuous improvement within the team.Collaborate with internal...


  • Logan City, Queensland, Australia Officeworks Ltd Full time

    Welcome to OfficeworksCompany OverviewWe are a leading retailer in Australia, offering a wide range of products and services to our customers. Our company culture is built on values of inclusivity, diversity, and commitment to being good humans.About the JobThe successful candidate will be responsible for leading a team of retail staff, ensuring that...


  • City of Monash, Australia JB Hi-Fi Full time

    Our company, JB Hi-Fi, is committed to providing an inclusive and supportive work environment. As a sales professional, you'll play a key role in delivering an exceptional customer experience, working collaboratively with colleagues to achieve sales targets and drive business growth.We believe in investing in our people, providing ongoing training and...


  • City Of Stirling, Australia Gift Box Full time

    About Smokemart & GiftBoxFor over 30 years, Smokemart & GiftBox has been a trusted destination for tobacco and gifting products. As part of the Viva Energy group, we are now part of a larger network with over 1,000 locations across Australia.We take pride in providing high-quality products and specialized service to our customers, while promoting a positive...


  • City of Greater Bendigo, Australia Mj Quinn Integrated Services Ltd Full time

    Job DescriptionWe are looking for a dedicated and experienced Customer Service and Claims Manager to lead our Customer Service team. The successful candidate will be responsible for ensuring high levels of customer satisfaction, managing customer complaints, and overseeing claims resolution.The department plays a strategic role in maintaining strong...


  • Logan City, Queensland, Australia JB Hi-Fi Full time

    About The JobThis is an exciting opportunity to join our team as an Operations Team Leader, where you will play a key role in driving our business forward.Key Responsibilities:LeadershipLead and motivate the operations team to achieve exceptional resultsStrategic PlanningDevelop strategic plans to drive business growth and improve operational...


  • Council Of The City Of Sydney, Australia ClearCompany Full time

    Company Overview:We are a globally recognised luxury brand with a strong heritage and vision. Our commitment to quality, craftsmanship, and sophisticated designs has earned us a reputation as a leader in the premium lifestyle sector.Job Description:We seek a strategic and data-driven Crm Manager- Global to lead customer relationship management initiatives...


  • City of Monash, Australia Good Guys Group Full time

    Company OverviewThe Good Guys is a leading retailer of home appliances and consumer electronics, committed to providing exceptional service and advice to its customers. With a network of over 100 stores across Australia, we offer a wide range of products and services that cater to the needs of families and individuals.At The Good Guys, we believe in creating...


  • City Of Monash, Australia ClearCompany Full time

    About ClearCompany:We are a unique retail group with a global vision, dedicated to making self-care an enjoyable journey for kids and teens.We pride ourselves on our inclusive family-orientated culture and commitment to creating a fun space to explore our products that are kid-picked and parent-proofed.The ideal candidate will have a minimum of 2 years of...


  • City of Wyndham, Australia Nando's Australia & New Zealand Full time

    We're seeking a Customer Experience Manager to join our dynamic team at Nando's Australia & New Zealand. This is an exciting opportunity to take on a leadership role, overseeing daily operations and leading a team of dedicated professionals who share a passion for delivering exceptional customer experiences.Key ResponsibilitiesCustomer Focus: Develop and...


  • City of Brimbank, Australia Dan Murphy's Full time

    Company OverviewDan Murphy's is a retail business that creates memorable experiences for customers. As part of the Endeavour Group, we're big but part of something much bigger.


  • City of Monash, Australia Mörk Chocolate Full time

    As Coffee Specialist Leader, you will play a key role in shaping the customer experience at our new Mörk Chocolate store in Chadstone. You will be responsible for developing and executing our coffee program, including managing inventory, controlling costs, and ensuring the highest level of quality control.This is a full-time role that requires a strong...


  • City of Monash, Australia Contour Education Full time

    Reshape Education with Contour EducationWe empower students and their studies by providing an ecosystem of highly effective tutoring, resources, and support. Our Sales Manager will lead and shape the sales function, driving strategic sales initiatives, fostering a high-performance sales culture, and ensuring the company's revenue growth aligns with Contour's...


  • City of Whitehorse, Australia Contour Education Full time

    Customer Service RoleWe're seeking a passionate individual to join our team as a Service Operations Manager. In this key role, you'll oversee daily operations, coach leaders, and ensure the team has the necessary tools and resources to deliver outstanding support.Key ResponsibilitiesAlign team objectives with broader customer service goals and the...


  • City of Monash, Australia Nude Lucy Full time

    Fashion Industry Career OpportunityWe are looking for a highly motivated and experienced Fashion Team Lead to join our team at Nude Lucy Chadstone store.The successful candidate will have a strong background in retail management, excellent communication skills, and a talent for motivating teams. They will bring their retail expertise to a vibrant and growing...


  • City of Monash, Australia Green Cup Full time

    Job DescriptionAs a Hospitality and Business Development Leader at Green Cup, you will be responsible for driving sales and enhancing customer satisfaction through effective management and leadership.Develop and implement strategies to drive sales and enhance customer satisfactionRecruit, train, and lead a high-performing teamEnsure compliance with company...


  • City of Knox, Australia Gluestore Full time

    About Our Company:We're a premium retailer, committed to delivering on-trend clothing, shoes, and accessories from top brands.Our mission is to empower individuals to be fashion leaders and live their lifestyle, by curating the ultimate edit of global street, fashion, and sports culture and brands designed to fire up and inspire individual style.We do this...


  • City of Greater Geelong, Australia Contour Education Full time

    Company OverviewContour Education is a rapidly growing education company dedicated to empowering students and their studies. We provide an ecosystem of highly effective tutoring, resources, and support to help students achieve their potential.Job DescriptionWe are seeking a dedicated Customer Service Manager to lead exceptional service across our campuses....


  • City Of Joondalup, Australia Ampol Limited Full time

    Are you ready to take your career to the next level? Join us at Ampol Limited as a Retail Store Leader, and you'll have the opportunity to drive excellence and create exceptional one-stop-shop experiences for our customers.You'll be responsible for leading with excellence, elevating customer service, driving performance, balancing priorities, and leveraging...


  • City of Knox, Australia Hairhouse Full time

    We're committed to creating a supportive and inclusive work environment that encourages our team members to grow and develop their skills. As a Retail Store Leader, you will play a key role in achieving this goal by mentoring and coaching our team members, promoting a positive store culture, and driving sales growth.Key Responsibilities:Lead and manage our...