Field Service Technician

1 month ago


West End, Australia Tomra Full time

We're committed to creating a sustainable future, and we're looking for a skilled technician to join our team in maintaining and repairing our innovative Reverse Vending Machines.

Job Role:

The Field Service Technician will be responsible for maintaining, servicing, and repairing our Reverse Vending Machine installations and bulk processing equipment in SEQLD to ensure maximum uptime and customer satisfaction.

Key Responsibilities:

  • Servicing and maintaining installed equipment, including conveyors, sensors, motors, mobile comms, and other equipment
  • Reporting on service assignments and faults
  • Installing kiosks and bulk processing equipment at new sites
  • Providing excellent customer service to our partners and members of the public
  • Analysing areas of potential improvement of products and reporting to the local service team
  • Cleaning equipment

Requirements:

To be a successful Field Service Technician, you will have:

  • A Certificate III level qualification in a trade (Electrical or Mechanical) or proven experience directly related to the work carried out
  • Previous experience interacting face-to-face with customers on site
  • Strong diagnostic and analytical capabilities, especially in relation to mechanical, electrical, and electronic equipment
  • Experience in troubleshooting electronic equipment and replacing circuit boards, sensors, and other electronic components
  • An unrestricted driver's license and a willingness to submit a full driving history record
  • The ability to work across a 7-day rotating roster, including weekends


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