IT Field Services Coordinator

1 week ago


Mile End, Australia Bunnings Full time

At Bunnings, you’ll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference - to our customers and the communities where we live and work.

We are seeking an IT Field Services Coordinator to join our Technology team in our SA Support Office.

About the Role

This newly created position is part of the Bunnings Field Services Leadership team. It is a highly autonomous role that supports the Field Services support team, with a strong focus on store technology customer service and availability. You will coordinate team members, contractors, and their priorities, working closely with the Field Services leadership team.

You will collaborate with the projects team to plan associated project work, requirements, and action tasks. Additionally, you will assist with general administrative duties such as reporting, providing documentation, and maintaining records.

While your primary responsibilities involve coordination duties, there may be times when you need to provide basic Field Services Technician support to assist stores. Regional travel will be required semi-regularly, with occasional interstate travel.

You will additionally:

- Oversee the Field Services team’s project requirements and tasks, ITSM queues, dashboards, and tickets to ensure service quality and expectations are met.
- Manage and coordinate various Technology projects, including hardware rollouts, new store setups, closures, upgrades, and expansions.
- Coordinate with the projects team, manage the team’s pipeline, and participate in project meetings.

About You

Joining a collaborative and supportive team as an experienced technology leader you are customer-centric, analytical, and outcome-driven in your approach to work. You possess exceptional troubleshooting, organizational, problem-solving, interpersonal, documentation, and communication skills.

You will also have:

- 2 years of experience in a Coordinator or similar leadership role, and 2 years in a Tech Support role (field services experience is a plus).
- Experience within a Retail business is highly regarded.
- Ability to interpret construction and fitout plans is highly regarded.
- Strong understanding of Service Management principles, ITIL processes, and delivering service to a business.
- Technical proficiency across various hardware and software solutions, including Windows and Mac environments, O365 suite, network & server infrastructure, and ServiceNow.
- Experience with Zebra rugged mobile devices and retail Point of Sale systems & peripherals is advantageous.

We’re here to support you.

You’ll be part of a workplace where you’ll feel like you belong.

There's so much on offer when you're part of our Bunnings team with benefits including:
- Our flexible and informal work environment which helps bring balance between work and home.- Team discount at Bunnings, OnePass and with other Wesfarmers retailers including Kmart, Target, Officeworks and Catch.- Discounts from corporate partners (such as private health insurance, gyms, car rental) and cost price food and drinks at our Bunnings café.- 12 weeks paid parental leave, regardless of gender, annual flu vaccinations and health checks.- The opportunity to create a real difference in your local community and environment.

Join us and experience Bunnings from the other side of the counter.



  • Mile End, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Mile End, Australia Harvey Norman Full time

    **Job no**: 566524 **Work type**: Full Time **Location**: Mile End **Categories**: Sales Harvey Norman Commercial Division is focused on delivering the highest standards of service to the building and construction industry. Established in 2000, during this period we have been responsible for the fit-out of many quality projects throughout South Australia....

  • Program Coordinator

    3 weeks ago


    Mile End, Australia RDWA Full time

    About the Company The Rural Doctors Workforce Agency (RDWA) is a not-for-profit NGO supported by SA Health Department for Health and Wellbeing and the Australian Government Department of Health and Ageing. For over 25 years, RDWA has been strengthening healthcare access across rural SA through a broad range of programs and supports to the rural...


  • Mile End, Australia RAA Full time

    **Exciting opportunity to join RAA’s Direct Marketing team**: - **Full-time permanent position | Adelaide CBD location | Flex work**: - **Join a tight-knit team with a fun, inclusive and supportive culture** **Your new opportunity** An exciting opportunity is available for an enthusiastic Marketing professional to join our Direct Marketing team. As a...


  • Mile End, Australia RAA Full time

    **Exciting opportunity to join RAA’S Direct Marketing team**: - **Full-time 12-month fixed term contract, Adelaide CBD location**: - **Career development opportunities** An exciting opportunity is available for an enthusiastic Marketing professional to join our Direct Marketing team. As a pivotal member of this team, you will be responsible for...


  • Mile End, Australia St Basil’s Homes (SA) Full time

    **23rd September, 2024**: **The Role**: An exciting opportunity has arisen to join our forward thinking, progressive Aged Care organisation in our Lifestyle Team, as a permanent part-time (or full time) Lifestyle Coordinator. As a Lifestyle Coordinator, you will play a vital role in enhancing the wellbeing and quality of life for our residents through the...

  • Project Coordinator

    1 week ago


    Mile End, Australia RAA Full time

    **Exciting opportunity to join Claims Optimisation and Transformation in a Project Coordinator role****: - **Permanent full-time position based at Mile End, opportunity to WFH**: - **Join a growing team with a high performance, inclusive and supportive culture** This exciting role provides project coordination, and assistance with planning, governance,...

  • Project Coordinator

    3 days ago


    Mile End, Australia RAA Full time

    **Exciting internal opportunity to join Claims Optimisation and Transformation in a Project Coordinator role**: - **Permanent full-time position based at Mile End, opportunity to WFH**: - **Join a growing team with a high performance, inclusive and supportive culture** This exciting role has been created to provide project coordination, and assistance...

  • Project Coordinator

    2 weeks ago


    Mile End, Australia RAA Full time

    **Exciting opportunity to join Claims Optimisation and Transformation in a Project Coordinator role****: - **Permanent full-time position based at Mile End, opportunity to WFH**: - **Join a growing team with a high performance, inclusive and supportive culture** This exciting role has been created to provide project coordination, and assistance with...


  • Mile End, Australia Clinpath Laboratories Full time

    **Permanent, Full Time or Part Time considered, minimum of 22.8 hours per week**: - ** Friendly, supportive and professional team**: - ** Modern office work space, Mile End** If you are a friendly and professional person that takes pride in their performance, we look forward to hearing from you. **About Clinpath Pathology** Clinpath Pathology is a...


  • Mile End, Australia Clinpath Laboratories Full time

    Permanent Part Time (20 to 25 hours per week) - Friendly, supportive and professional team - Modern office work space, Thebarton SA conveniently located city fringe **About Clinpath Pathology** Clinpath Pathology is a quality pathology service provider, focusing on professional excellence, reliability, excellent customer service and business integrity....

  • Training Coordinator

    2 weeks ago


    Mile End, Australia WISE Employment Full time

    Do you have a passion for training? - Excellent salary package, benefits and workplace culture - Full time permanent position We are currently seeking a proactive Training Coordinator to join the WISE Employment team! The function of the Training Coordinator will be to identify suitable internal and external development training solutions. The Training...

  • Weekend Coordinator

    4 weeks ago


    Mile End, Australia Clinpath Laboratories Full time

    Casual - Friendly, supportive and professional team - Gain broader experience within Clinpath **About the Opportunity** The Weekend Coordinator coordinates courier and collection bookings and provides rostering and staff support across the weekend. In this role you will coordinate courier drivers to pick up pathology samples and you will coordinate...


  • Mile End, Australia BespokeHR Full time

    A fantastic opportunity to be an integral part of the team, delivering world class netball in Adelaide. - Are you an expert in customer service an stakeholder engagement? - Employee benefits that promote work-life balance! - Be part of a growing and supportive organisation based in Mile End **Who the Company is?** **Netball SA** Netball SA is the peak...

  • Rostering Coordinator

    3 weeks ago


    Mile End, Australia Clinpath Laboratories Full time

    Permanent Part Time, 7.5hrs per week - Based at Mile End - Working Collaboratively with the Hospital/Doms Collection Coordinator - Friendly, supportive and professional team - Stable, reputable organisation (part of the global Sonic Healthcare) **About Clinpath Pathology** Clinpath Pathology is a quality pathology service provider, focusing on professional...


  • Mile End, Australia Adelaide PHN Full time

    Our Integration team is growing, and we have an opportunity for an experienced, innovative and passionate primary health care professional to join our team as a **Capacity Building Coordinator,** **specialising in Population Health.** The position is offered as either full-time or part-time and will have the flexibility to work from home 1 day per week post...


  • Mile End, Australia Adelaide PHN Full time

    Adelaide PHN has a unique opportunity for a **Capacity Building Coordinator** to be responsible for the coordination and monitoring of the Care Finder program as part of our rapidly growing Older Person, Aged Care and Palliative Care Team. **About Us** Adelaide Primary Health Network (Adelaide PHN) is an independent, not for profit, primary health care...


  • Mile End, Australia ACH Group Full time

    The Program Service Planner role primarily provides administrative support to our Home Support and Home Care Teams in managing delivery of services in conjunction with contracted cleaning and gardening providers. You will work with our ACH Group customers to support independence and to continue living in their own home, with the position liaising directly...


  • Mile End, Australia RAA Full time

    **Exciting opportunity to join SA’s iconic RAA****: - **Full-time permanent position based in Mile End**: - **Join a tight-knit team with a fun, inclusive and supportive culture** This exciting opportunity will see you support the delivery of IT Service Management practices through the effective delivery of ITIL processes such as Change Management,...


  • Mile End, Australia Clinpath Laboratories Full time

    Permanent, Full Time - Friendly, supportive and professional team - Modern office work space, Thebarton **About Clinpath Pathology** Clinpath Pathology is a quality pathology service provider, focusing on professional excellence, reliability, excellent customer service and business integrity. Based at Mile End in a new state of the art laboratory Clinpath...