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Client Engagement Manager

1 week ago

Perth, Western Australia Stockland Units Full time
About the Position

The Customer Relations Specialist role at Stockland Units is a fantastic opportunity for someone who is passionate about delivering exceptional service and building strong relationships. As a member of our team, you will be responsible for managing customer and stakeholder feedback, updating CRM systems, and scheduling and coordinating customer inspections and events.

Key Responsibilities:

  • Managing customer feedback cycle to determine satisfaction levels and enhance service delivery.
  • Updating CRM systems to enhance customer experience and maximise sales opportunities.
  • Scheduling and coordinating customer inspections and events.
  • Building and maintaining relationships with customers and other stakeholders.

About You:

  • You have demonstrated experience in building and maintaining customer relationships.
  • You are preferably experienced within real estate, construction/residential building, or development industry.
  • You have a customer focus and understand delivering outstanding service.
  • You have experience collaborating with key stakeholders and working with complex information.
  • You hold a valid driver's licence.

About Stockland Units

We are a community-driven organisation that prioritises collaboration, inclusivity, and employee well-being. We offer flexible work arrangements, professional growth opportunities, and a dynamic work environment.