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Client Engagement Associate

1 week ago


Perth, Western Australia TSA Group Full time

TSA Group - Australia is committed to building a diverse and inclusive workplace. We're looking for a talented individual to join our team as a Customer Service Officer, representing Services Australia in our Tier 1 Digital Support team.

As a Customer Service Officer, you'll be responsible for delivering exceptional customer experiences through self-service portals.

About the Job
  • Represent Services Australia in our Tier 1 Digital Support team.
  • Deliver top-notch service, ensuring every customer feels valued and heard.
  • Handle challenges with creativity and a solution-focused approach.
Key Qualifications
  • Integrity: Be respectful, open, honest, and authentic.
  • Tech-Savvy and Smooth Talker: Navigate different systems easily and communicate effectively.