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Restaurant Operations Manager

2 months ago


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About Us

Chicken Treat is a renowned Australian brand with a rich history dating back to 1976. With over 50 restaurants across Western Australia and Queensland, we have established ourselves as a leader in the industry.

Our Culture

We are passionate about our people, customers, and creating irresistible chicken meals. Our goal is to provide craveable experiences that put smiles on the faces of our customers.

Job Summary

We are seeking an experienced Assistant Restaurant Manager to lead and develop our team, supporting the Restaurant Manager in the smooth operation of the restaurant. As a key member of our team, you will be responsible for leading teams, providing clear direction, coaching, and support to prepare and serve delicious food and create feel-good customer experiences through every interaction.

Key Responsibilities

  • Lead teams and provide clear direction, coaching, and support to ensure excellent customer service and food quality.
  • Support the Restaurant Manager in the smooth operation of the restaurant, including managing inventory, labor, and customer satisfaction.
  • Develop and implement strategies to optimize profit, create a positive culture, and drive costs down while improving the customer experience and maintaining high standards.
  • Collaborate with the Restaurant Manager to achieve business objectives and ensure seamless day-to-day operations.

Requirements

  • Proven management experience in the hospitality industry, with a strong track record of leading teams and driving business results.
  • Excellent communication and interpersonal skills, with the ability to inspire and motivate teams.
  • Strong commercial acumen, with the ability to analyze data and make informed decisions.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer experiences.

What We Offer

As an Assistant Restaurant Manager at Chicken Treat, you will have the opportunity to work with a dynamic team, develop your leadership skills, and contribute to the success of a leading Australian brand.