
Customer Service Professional
2 days ago
We are seeking to recruit highly skilled and experienced customer service professionals to join our team in delivering exceptional service to our customers via phone and other communication channels.
Key ResponsibilitiesDeliver high-quality customer service, exercising discretion and confidentiality in all interactions, maintaining the trust and integrity of our organisation.
- Provide exceptional customer service via multiple communication channels
- Maintain accurate records and reports
- Participate in ongoing training and development programs
- Collaborate effectively as part of a dynamic team
As a customer service representative, you will be required to exercise empathy, resilience, and excellent verbal communication skills.
Requirements:
- Australian Citizenship is mandatory
- Strong interpersonal and communication skills
- Computer literacy and technical proficiency
- An engaging and professional phone manner
- Ability to work independently and as part of a team
Benefits and Opportunities
- Competitive salary package
- Ongoing training and development opportunities
- Support from leadership team and colleagues
- EAP support and access to health and wellbeing programs
- Discounts on various products and services
Eligibility Criteria: To be eligible for this role, applicants must successfully complete a thorough security check and hold Australian Citizenship.
Organisational Values: Our values of Trust, Care, Innovation, and Pride underpin everything we do. We strive to be curious, creative, and collaborative in achieving our goals.
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