Luxury Experience Manager

20 hours ago

Brisbane, Queensland, Australia beBeeHospitality Full time
Key Hospitality Professional

Sofitel Noosa Pacific Resort, a renowned destination in the heart of Noosa, seeks a skilled and charismatic individual to fill the role of Head Concierge. As the welcoming face of our establishment, you will set the tone for an unforgettable experience for our esteemed guests.

As a seasoned leader in luxury hotel concierge or front office roles, you possess impeccable grooming standards, exceptional guest service skills, and in-depth knowledge of the local area. Your proficiency in OPERA PMS and Microsoft Office is also highly valued.

In this pivotal position, you will oversee guest experiences and VIP services, ensuring seamless and discreet interactions with warmth and precision. You will lead, train, and mentor the concierge team to deliver exceptional service, manage rosters and performance, and foster a culture of excellence.

Benefits include:

  • 30% discount on food and beverage at Accor properties worldwide
  • Generous accommodation discounts at 4,500+ Accor properties across 110 countries
  • Professional development via Accor hotels academy
  • Career mobility across Accor's global brands
  • A commitment to diversity, inclusion, and promoting diverse talent

This is an exciting opportunity for a mid-senior level professional looking to advance their career in hospitality. If you are a driven and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply.

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