Operations Team Lead

5 days ago


Melbourne, Victoria, Australia beBeeoperations Full time $80,000 - $98,000
Job Overview

We are seeking a driven and motivated Operations Team Lead to join our team.

This role is pivotal in ensuring seamless day-to-day operations—supporting a dynamic team of allocators, owner-driver contractors, and stakeholders to deliver exceptional service, on time, every time.

You'll thrive in this role if you:

  • Love problem-solving in a fast-paced environment
  • Are confident making decisions that keep things moving
  • Are passionate about quality, safety, and customer success
Duties and Responsibilities

Lead and support the VIC operations team to deliver outstanding results

Ensure service levels, compliance, and quality standards are met every single time

Manage and maintain strong relationships with drivers, clients, and hospitals

Solve operational challenges quickly and effectively

Contribute to compliance, performance reporting, and process improvement

Requirements

Proven experience in operations supervision—ideally in logistics or transport

Strong communication and stakeholder management skills

Knowledge of Chain of Responsibility (CoR) and compliance obligations

A proactive, solutions-focused approach with the ability to stay calm under pressure

Bonus Points: previous experience in logistics or transport, knowledge of CoR and compliance regulations, excellent communication and stakeholder management skills



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