Operational Team Lead

6 days ago


Melbourne, Victoria, Australia beBeeLeadership Full time $80,000 - $105,000
Operational Team Lead

Delivering Exceptional Customer Experiences

We strive to create a unique and memorable experience for our guests. As an Operational Team Lead, you will be instrumental in ensuring the seamless day-to-day operation of our Reception desk.

Key Responsibilities:

  • Manage the efficient day-to-day operation of the Reception desk.
  • Greet and register guests, providing information on local attractions.
  • Manage guest issues promptly and professionally.
  • Lead and develop a team to promote high levels of customer service.
  • Provide training and support to build their skills and confidence.

Requirements:

  • Strong leadership and team management skills.
  • Excellent communication and problem-solving abilities.
  • Able to work in a fast-paced environment with multiple priorities.
  • Previous experience in a similar role or related field is desirable.

What We Offer:

  • A dynamic and supportive work environment.
  • The opportunity to work with a talented team.
  • Ongoing training and development opportunities.

How You'll Make a Difference:

As an Operational Team Lead, you will play a critical role in shaping the guest experience and delivering exceptional customer service. Your leadership skills and ability to manage multiple priorities will make a significant impact on our team's success.



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