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Customer Service Director

2 months ago

Parramatta, New South Wales, Australia Colette by Colette Hayman Full time

{"h1": "Customer Service Manager Role at Colette by Colette Hayman", "p": "At Colette by Colette Hayman, we're seeking a highly skilled Customer Service Manager to join our team. As a key member of our retail operations, you'll be responsible for delivering exceptional customer experiences, leading a team of sales associates, and driving sales growth in our stores.

Key Responsibilities:

* Provide outstanding customer service, ensuring every customer interaction is positive and memorable
* Lead and develop a high-performing sales team, focusing on sales growth, customer satisfaction, and employee engagement
* Collaborate with the visual merchandising team to create visually appealing store displays and maintain a high level of store presentation
* Manage store operations, including inventory management, stock takes, and administrative tasks
* Analyze sales data and develop strategies to drive sales growth and minimize shrinkage

Requirements:

* Previous retail experience, preferably in a management role
* Excellent communication and leadership skills, with the ability to motivate and inspire team members
* Strong analytical and problem-solving skills, with the ability to drive sales growth and minimize shrinkage
* Passion for delivering exceptional customer experiences and driving sales growth

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Discounts on Colette by Colette Hayman products

If you're a motivated and results-driven individual with a passion for customer service and sales growth, we'd love to hear from you Apply today to join our team and take your career to the next level.

", "h2": "About Us", "p": "Colette by Colette Hayman is one of Australia's most loved fashion accessories brands, dominating the market in all aspects. Influenced by international catwalk trends, the brand epitomises fast fashion, offering the hottest range of fun, stylish and deliciously affordable accessories, handbags and jewellery for the fashion conscious style seeker.

", "h2": "Our Benefits", "p": "We offer a competitive salary and benefits package, opportunities for career growth and professional development, a collaborative and dynamic work environment, and discounts on Colette by Colette Hayman products.

", "h2": "Join Our Team", "p": "We're a dynamic and growing company, and we're looking for talented individuals to join our team. If you're passionate about customer service and sales growth, and you're looking for a challenging and rewarding role, we'd love to hear from you

"}