Signing Agent

2 days ago

Brunswick East, Victoria, Australia FCT Full time

About the Role

We are seeking a highly skilled and detail-oriented Signing Agent to join our team at FCT. As a Signing Agent, you will play a critical role in ensuring the smooth execution of mortgage and legal documents.

Key Responsibilities

  • Commissioners of Oaths Required for this role
  • Contact the borrower via telephone to arrange a signing meeting and clarify expectations prior to the scheduled meeting.
  • Witness and certify the validity of signatures on all mortgage and legal documents and ensure that appropriate procedures are followed to meet lender requirements regarding the execution of the document package, including ID verification.
  • Meet with borrowers, at their convenience, and return signed documentation to FCT as per defined procedures.
  • Ensure a positive customer service experience, by handling customer queries efficiently and effectively.

Requirements

  • Excellent communication, customer service skills and interpersonal skills.
  • A quick learner with the ability to take initiative and be proactive.
  • Very strong planning and organizational skills with attention to detail.
  • Computer skills – Internet, email, MS Office (Outlook, Word, Adobe).
  • Experience in the lending or legal industry is preferred.
  • Ability to manage confidential information.
  • Reliable internet/email, printer and cell phone access.
  • Access to a reliable vehicle.
  • Flexibility to work on an on-call basis, available days, evenings and weekends.

What We Offer

  • Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program.
  • Group retirement savings plan with company match.
  • Paid holidays and generous paid time off.
  • Hybrid work arrangements.
  • Paid volunteer opportunities and charitable donation matching.
  • Employee recognition programs that include referral incentives.
  • Potential for performance-based incentives.
  • The opportunity to participate in our stock purchase plan.

About FCT

FCT is a leading provider of title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. We are committed to the success of each employee and offer a challenging, purposeful and growth-oriented work environment.

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