Senior Manager, Asset Finance Operations
3 weeks ago
This is a key position within our BOQ Finance business, playing a crucial role in the operational success of the organization.
The Manager BOQ Finance Connect leads a team of Lending Analysts and Officers specializing in Insurance Premium Funding and Asset Finance. Reports to this role are responsible for line 1 activities for BOQF and hold a line 1 credit delegation. The Manager will help maintain and build a high-performing team to meet the operational objectives of the business, while using their management experience to review and build processes to enhance and deliver efficiency to their team.
The key purpose of this role is to manage the delivery of the business's operational objectives, the team's adherence to credit policy, and the delivery of Service Level Agreements (SLAs) for the business, which is critical for the business's success in meeting budget and growth.
This role will support the Asset Finance business and its related products through the management of direct reports, implementation of initiatives, training of junior staff, training of senior staff, development of new policies and procedures, and continuous improvement initiatives, building a high-performing team and delivering efficiency improvements to the line 1 team and business processes.
The Manager will hold a senior-level credit delegation for line 1, enabling the assessment of higher dollar thresholds or complex deals, where a policy exception may be required. The Manager may from time to time be required to review applications, ensuring they assess criteria within thresholds, allowing for consistent and timely application of their delegation within the matrix parameters.
This role will manage credit risk on transactions for Asset Finance through appropriate application of risk appetite applied by their direct reports, evidenced by monthly and quarterly hindsight checks completed on their reports' work. Reviewing feedback, providing information or uplift in training or process as an outcome from line 1 and 2 risk activities and QA activity completed for the business.
The role will also build and maintain strong working relationships with a number of internal and external stakeholders critical for the success and continued improvement of the business, including Credit Risk, Risk, Compliance, Operations, Customer Service, Product, Transformation, Regional Sales Managers, Business Development Managers, and directly with introducers to BOQ Finance. The Manager can be called on to deliver to these stakeholders' presentations and reporting on deal analysis, trends, rework information, or other information.
Key Accountabilities:- Policy management ensuring operational compliance and addressing any areas which could lead to the mitigation of risk or capacity to grow the business
- Credit lending authority (DAA) of your team to be maintained and updated to ensure there is capacity to meet the needs of the business
- Risk-based approach to workflows and processes, building and maintaining controls in our risk space
- Building a high-performing team within disciplines across BOQ Finance
You will have a solid understanding and application of Asset Finance and the associated Group Policies. You can execute credit delegation within the business's credit appetite and have an advanced understanding of the Asset Finance process and procedures. You are well-versed in the systems and tools used within the business for Asset Finance.
You possess sound credit acumen and have the capacity to lead and develop a team in a changing credit environment. You align with BOQ values and purpose and can role-model these values through engagements with both internal and external stakeholders. You can quickly build relationships to foster knowledge growth.
Additionally, you have demonstrated the capability to execute goals towards the Asset Finance business group target and have consistently exceeded KPIs in delivering this target.
- Leadership experience: management/team leadership experience, experience in a complex, commercial environment would be required to be successful in this role
- Relationship builder: ability to work with stakeholders across the business and externally to build and maintain relationships and drive for operational excellence
- Problem solver: ability to quickly learn processes and systems with ability to find, design, and implement efficiency uplift
- Financial services experience: while not essential, experience in the financial services, banking, or other commercial lending sector is highly desirable
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential, and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since 2021, BOQ Group is recognized as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
Our Benefits- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility
- BOQ Group is a member of Pride in Diversity and a participating organization in the Australian Workplace Equality Index
To apply for this role at #boqgroup #businessbanking, follow the links or apply via our Careers Page.
BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value, and include people of all backgrounds, gender, and expressions, sexualities, cultures, bodies, and abilities. When you apply, you are welcome to tell us the pronouns you use, and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to, identity verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Please no agency applications.
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