Senior Aviation Logistics Professional

3 days ago

Sydney, New South Wales, Australia beBeeOperations Full time
Baggage Operations Manager

This role oversees the effective and safe management of all baggage handling activities at Sydney Airport. The Baggage Operations Manager is responsible for ensuring the seamless coordination between teams to meet operational targets, maintain service excellence, and uphold safety and compliance standards.

Key Responsibilities:

  • Oversight of day-to-day operations of baggage handling function, ensuring efficient, safe delivery in line with operational standards.
  • Maintenance of a strong focus on cost control and resource optimization, including effective rostering, equipment utilization, and minimization of overtime and wastage.
  • Ensure both inbound and outbound baggage operations run cohesively and meet required service and delivery timelines.
  • Drive a strong safety culture, ensuring full compliance with all safety procedures, risk controls, and regulatory obligations.
  • Collaboration with other operational departments to optimize workflow, reduce delays, and enhance service delivery.
  • Monitoring of operational performance and KPIs, identifying opportunities for continuous improvement.
  • Leadership, coaching, and development of the baggage team to drive high engagement, accountability, and results.
  • Effective management of operational disruptions, ensuring rapid response and minimal impact to service and safety.
  • Ensuring deadlines and service level agreements are achieved.
  • Maintenance of a safe working environment.
  • Promotion of the company's Vision, Mission, Values at all times.

Essential Criteria:

  • Strong understanding of cost drivers within baggage operations, with ability to manage budgets, control spending, and identify cost-saving opportunities without compromising service or safety.
  • Skilled in aligning resources (people and equipment) with demand patterns to maximize efficiency and minimize waste or unnecessary cost.
  • Ability to interpret operational and financial data to support sound decision-making and continuous improvement initiatives.
  • Deep understanding of safety standards, risk controls, and compliance requirements in the aviation environment.
  • Strong capability to respond to operational disruptions or cost challenges quickly and effectively.
  • Valid Driver's License required.

Benefits:

  • Opportunity to work for a Global company.
  • Great team environment.
  • Extensive training and support.
  • Uniform costs covered.
  • Airport ID (ASIC) costs covered.

Requirements:

  • Previous experience in or knowledge of airline industry principles and procedures.
  • Excellent communication skills, with ability to collaborate with cross-functional teams, airline partners, and senior management.
  • Experience leading diverse teams in high-pressure environments, with focus on accountability, performance, and development.

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