Fashion Customer Experience Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerFocused Part time $40,000 - $55,000

Be part of a dynamic retail environment and contribute to delivering exceptional customer experiences. We are seeking a Sales Assistant with a passion for fashion and outstanding communication skills.

About the Role:

  • Provide an outstanding shopping experience for customers by being approachable, knowledgeable and attentive to their needs
  • Work collaboratively as part of a high-performing team to achieve sales targets and drive business growth

Key Skills & Qualifications:

  • Excellent customer service skills with a focus on building strong relationships
  • Strong communication and interpersonal skills to effectively interact with customers and colleagues
  • Ability to work in a fast-paced retail environment and adapt to changing situations

Benefits:

  • 60% Team Member discounts plus other benefits
  • Loads of store rewards and competitions
  • The opportunity to be part of the Mosaic Academy traineeship program and obtain a nationally recognised qualification in Retail
  • The chance to work across 9 different brands to progress your career

What We're Looking For:

  • A positive and enthusiastic individual who is passionate about delivering excellent customer service
  • Someone who is accountable, a team player and has a can-do attitude
  • Possesses exceptional communication and interpersonal skills

How to Apply:

  • Please create a 2-3 minute video that showcases your personality and answers the following questions
  • What are five words you would use to describe our business?
  • Tell us three fun facts about yourself
  • What does 'putting the customer at the heart of everything' mean to you?

About Our Business:

  • One of Australia's largest fashion retailers with a portfolio of approximately 1,400 stores across Australia & New Zealand
  • We have 9 successful apparel brands including Noni B, Rockmans, Beme, W.Lane, Katies, Millers, Crossroads, Autograph, and Rivers

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