High-Performing Restaurant Operations Manager

2 weeks ago


Tweed Heads, New South Wales, Australia Mad Mex Full time

We are seeking a dynamic and results-driven Assistant Restaurant Manager to lead our Mad Mex team at Tweed City.

About Us

At Mad Mex, we pride ourselves on serving the freshest ingredients in our Baja-style burritos, making them easy to recreate at home. Our commitment to building great teams is evident in our ongoing training programs, designed to support each individual's growth and help achieve their goals while delivering an exceptional experience for our customers.

Our Culture

We live by our core values of Authentic, Connected, Cheeky, Healthy, and Own It every day, creating an epic culture that thrives on our Latin roots and spicy personalities. Our employees enjoy having fun, working together, and celebrating our successes.

About the Role

As an Assistant Restaurant Manager, you will be hands-on and lead by example, rolling up your sleeves to work in all service areas including food prep, grill, counter, and cashier. You will take charge during shifts, ensuring an exceptional customer service experience through team supervision, recruitment, standards management, ordering stock, banking, opening/closing the restaurant, and training/coaching your team.

About You

We are looking for someone with high energy and a passion for delivering high-quality food and services. Ideally, you will have experience managing business operations in a shift work environment and a proven track record of building and motivating a team.

Your Benefits

  • You will be eligible for our bonus program, where you can earn rewards when you meet or exceed your targets.
  • We offer competitive salaries, career progression, personal development, and a great culture that thrives on our Latin roots and spicy personalities.
  • As a Full-Time team member, you could be eligible for our Mad Mex Paid Parental Leave Program (up to 6 weeks paid leave for primary carer at full pay).
  • We understand the importance of work-life balance, offering roster flexibility, no all-night shifts, minimal to no late nights, and regular days off.
  • As a Member of the Mad Mex Corporate Familia, you will get exclusive access to our Discounts platform, where you can get great discounts at various locations, including Woolies, Iconic, Sephora, and JBHIFI.
  • We offer ongoing training and development to help you achieve your goals.
  • We really live our values of Authentic, Connected, Cheeky, Healthy, and Own It. Having fun is in our DNA.
  • 50% off all meals and a free meal when you work a 5-hour shift.
  • You will have your voice on our employee feedback platform, helping us improve our services.
  • Grow and develop through exposure to experienced Leaders and Regional Operations Managers.


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    We are seeking a highly motivated and experienced Assistant Restaurant Manager to lead our team at Tweed City.This is an excellent opportunity to join a dynamic and growing company like Mad Mex, where you will be responsible for delivering exceptional customer service, managing business operations, and driving team performance.About the Assistant Restaurant...


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    About the RoleWe are seeking an experienced and dynamic individual to join our team as a Restaurant Operations Manager. This is a hands-on leadership role that requires someone who is passionate about delivering exceptional customer service and driving business results.In this role, you will be responsible for leading a high-performing team of restaurant...


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    About UsAt Mad Mex, we pride ourselves on delivering high-quality food and exceptional customer service. We achieve this by hiring passionate individuals who share our values of Authenticity, Connection, Cheekiness, Healthiness, and Owning It. Our team members are empowered to make a real difference in their roles and are supported through ongoing training...


  • Tweed Heads, New South Wales, Australia Red Rooster Full time

    About the RoleWe are seeking a skilled Restaurant Operations Manager to lead our team and support the Restaurant Manager in ensuring the smooth operation of our restaurant.Key ResponsibilitiesLead and develop our team to provide exceptional customer experiences and achieve business objectives.Support the Restaurant Manager in the day-to-day operations of the...


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    About Mad MexWe are a fast-growing, dynamic restaurant chain dedicated to serving the freshest Baja-style burritos in Australia.At Mad Mex, we believe in building great teams by providing ongoing training and support to help each individual achieve their goals while delivering an exceptional customer experience.The RoleAs an Assistant Restaurant Manager at...


  • Tweed Heads, New South Wales, Australia Red Rooster Full time

    Estimated Salary: AU$65,000 - AU$80,000 per annumAt Red Rooster, we're passionate about creating craveable experiences that put smiles on our customers' faces. As an Assistant Restaurant Manager, you'll play a vital role in leading and developing our team to achieve exceptional results.About the Role:Lead teams and provide clear direction to prepare and...


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    About UsAt Mad Mex, we're passionate about delivering exceptional customer experiences and building a culture that thrives on our Latin roots and spicy personalities. We're committed to providing ongoing training to support each individual's journey to achieve their goals while delivering a great experience for our Amigos.About the RoleAs an Assistant...


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    About Mad MexAt Mad Mex, we're passionate about delivering high-quality food and exceptional customer service. Our commitment to ongoing training supports individual growth and team development.Job OverviewWe're seeking an experienced leader to manage restaurant operations, ensuring a seamless customer experience through effective supervision, recruitment,...


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    We're seeking a highly motivated and experienced leader to oversee the daily operations of our Mad Mex restaurant. As Assistant Restaurant Manager, you will be responsible for leading a team of staff in providing exceptional customer service, ensuring high-quality food preparation and presentation, and maintaining a clean and safe working environment.About...


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    About the RoleAs an exceptional leader, you will take charge during shifts and be responsible for ensuring an exceptional customer service experience through team supervision, recruitment, standards management, ordering stock, banking, opening/closing the restaurant, and training/coaching your team.This role requires someone with loads of energy and a great...


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    About UsMad Mex is a fast-growing Mexican restaurant chain that values its employees and strives to build great teams by providing ongoing training and support. We use only the freshest ingredients in our recipes, making Australia's best Baja-style burritos that are simple to make at home.Our ValuesWe live our values of Authentic, Connected, Cheeky, Healthy,...


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    Leadership OpportunityWe are seeking a passionate and results-driven leader to join our team at Mad Mex, Australia's Top Premium Restaurant Brand. As an Assistant Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.About Us:At Mad Mex, we pride...


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    About UsAt Mad Mex, we're passionate about delivering high-quality food and exceptional customer service. Our commitment to building great teams through ongoing training ensures each individual achieves their goals while providing an unforgettable experience for our Amigos.The RoleWe're seeking a talented Assistant Restaurant Manager with loads of energy and...


  • Tweed Heads, New South Wales, Australia Grill'd Full time

    Grill'd Restaurant Manager Job DescriptionWe're seeking an experienced Restaurant Manager to lead our teams in Grill'd Tweed Heads and Coolangatta. This is a great opportunity for someone who wants to grow their career in the hospitality industry.About Us:Grill'd is a fast-paced and dynamic company that prioritizes its employees and customers.Job...


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    At Mad Mex, we are on the lookout for a skilled Food Operations Manager to join our team.About UsWe pride ourselves on using only the freshest ingredients in our recipes, making Australia's best Baja-style burritos that can be easily replicated at home. Our core values of Authentic, Connected, Cheeky, Healthy, and Own It drive our mission to build great...


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    Mad Mex is seeking vibrant and enthusiastic Restaurant Supervisors who are passionate about Mexican food, dedicated to providing outstanding customer service, and committed to creating a fun working environment.About UsWe're driven by our passion to share the food and culture of Mexico with our customers every day. With close to 70 Restaurants across...

  • Restaurant Team Lead

    3 weeks ago


    Tweed Heads, New South Wales, Australia Mad Mex Full time

    About Mad MexWe're a premium restaurant brand that's passionate about sharing the world's best burrito with our customers every day.Job DescriptionAs a Restaurant Supervisor, you will be responsible for taking charge during your shift and leading a team of food preparers, grill operators, counter staff, and cashiers. Your duties will include supervising team...


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    About Mad MexWe're a vibrant and passionate team on the lookout for a savvy leader to co-manage our restaurant located in a bustling area.Our StoryWe're all about people, and we're committed to building great teams by providing ongoing training to support each individual's journey to achieve their goals while delivering an exceptional experience for our...


  • Tweed Heads, New South Wales, Australia Mad Mex Full time

    Mad Mex is searching for a vibrant & enthusiastic Restaurant Supervisor who is passionate about Mexican food, dedicated to providing outstanding customer service, and committed to creating a fun working environment.The successful candidate will be responsible for taking charge during the shift, supervising team members, ordering stock, banking, and...


  • Tweed Heads, New South Wales, Australia Grill'd Full time

    As a key member of our Grill'd team, you will play a crucial role in delivering an exceptional customer experience in our fast-paced restaurant environment.Key Responsibilities:Lead and mentor a large team of enthusiastic team members to deliver great burgers along with an amazing customer experienceReport to the Restaurant Manager and work collaboratively...