Restaurant Operations Manager

2 weeks ago

Sydney, New South Wales, Australia Hungry Jacks Full time

About the role


The ideal candidate will be responsible for leading the safe, effective, and efficient operation of the restaurant, ensuring compliance with local legislation and Hungry Jacks standards. This includes managing day-to-day operations, leading the Restaurant Safety Committee, and managing employee, guest, and contractor incidents and injuries.


Key Responsibilities



  • Manage and lead a high-performing team to deliver exceptional guest service, ensuring a consistent experience on every visit.
  • Monitor and evaluate business results, implementing clear action plans to achieve improvement and drive growth.
  • Develop and maintain a succession plan to engage and retain internal talent, ensuring effective shift coverage and productive team members.
  • Collaborate with the Training Coach to execute the Restaurant Training Plan, ensuring team members have the necessary skills and knowledge to excel in their roles.
  • Manage controllables to achieve profit goals, ensuring accurate inventory ordering and stock management.
  • Verify sales data, follow up on point of sales irregularities, and monitor discount and vouchering.

Requirements


AQF Associate Degree, Advanced Diploma, or Diploma, or at least 3 years relevant experience. All successful applicants will be required to provide a National Police check.


About Hungry Jacks


Hungry Jacks is a leading fast-food chain committed to delivering outstanding quality, service, and cleanliness to our guests. We're passionate about creating a culture of inclusiveness, growth, and teamwork, where our employees feel valued and empowered to make a difference.

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