Conference & Events Sales Manager

5 months ago

Wolli Creek, Australia AccorHotel Full time

Company Description
**The Company & Hotel**

We are ‘relentlessly guest obsessed’ at Accor. Everything we do, we do to help our guests feel welcome and valued and to give them the best experience possible.

Novotel Sydney International Airport is a 271 room hotel, including a 150 seater a la carte restaurant, Bar & 11 Conference rooms. We are located along the Cooks River, near the International airport.

We are looking for the right person to join the team, someone who can move with the changing business and grow & develop with AccorHotels.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

**Job Description**:
**The Role**

We are looking for a passionate and determined Conference and Events Sales Manager to join our dedicated, fun and dynamic Sales & Marketing team at Novotel Sydney International Airport

In this role you will report to the Director of Sales & Marketing and be responsible for:

- Responding to client enquiries and contacting clients to determine their meeting and event needs.
- Provide quotations for conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised.
- Drive sales strategy to ensure conversion targets are achieved and monitor success on a weekly basis, including understanding of the business to manage forecasting.
- All aspects of event coordination including but not limited to being the point of liaison for the client for all their event needs, creating event orders, invoicing, and to ensure the event details are effectively communicated to the client and internal Departments.
- Proactively source new business (telemarketing/sales calls).
- Manage, train, mentor and develop the conference & events coordinator.
- Liaise with the operations team to ensure high quality, impeccable service and experience is provided.

**Qualifications**:
**Your experience and skills include**
- Service focused personality is essential and previous leadership experience required
- Prior experience working with Opera or a related system
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance

Additional Information
**What we are looking for**

To be successful in this role you will have a proven track record of performance, as well as:

- Knowledge of OPERA, Delphi systems (desirable)
- Outstanding service by providing the real deal to clients
Strong administration and coordination skills, especially in regards to deadline.
- Strong knowledge of Microsoft Office suite essential.
- Hotel experience or hospitality training in Conference & Events/Sales & Marketing highly regarded.
- The ability to find the “yes” in every situation, excellent attention to detail and great customer service skills
- Excellent communication skills and professional telephone manner.
- A friendly, outgoing personality and a high standard of personal presentation.
- Excellent attention to detail.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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