Experienced Hospitality Manager Wanted

2 weeks ago

Sydney, New South Wales, Australia beBeeManagement Full time $65,000 - $70,000
Key Position: Front-of-House Manager

We are seeking an exceptional individual to join our team as a Front-of-House Manager. This role requires a dedicated and experienced leader who can foster a positive environment for staff and deliver outstanding customer experiences.

Responsibilities:

  • Supervise front-of-house staff, including servers and baristas.
  • Train new team members and provide ongoing coaching.
  • Implement a culture of exceptional customer service.
  • Collaborate with the kitchen team to ensure timely food delivery.
  • Resolve customer inquiries and concerns promptly and professionally.
  • Monitor dining area cleanliness and appearance.
  • Oversee inventory and coordinate orders.
  • Enforce health and safety standards.
  • Develop strategies enhancing guest experiences and increasing revenue.
  • Handle administrative tasks such as scheduling and reporting.

Qualifications:

  • Proven experience in supervisory or management roles within the hospitality industry.
  • Exceptional leadership skills and ability to motivate a diverse team.
  • Strong communication and interpersonal skills.
  • Proficiency in handling customer inquiries, complaints, and feedback.
  • Detail-oriented and committed to maintaining a clean and organized environment.
  • Ability to remain calm under pressure and adapt to changing circumstances.
  • Understanding of point-of-sale software.
  • Flexibility to work varied schedules.

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