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Showroom Operations Supervisor

2 months ago

Brisbane, Queensland, Australia The Pool Tile Company Full time

ABOUT THE COMPANY

The Pool Tile Company stands as a premier supplier of pool and outdoor tiles in Australia, recognized for our commitment to quality and exceptional service. Our accolades include the prestigious 'Best Supplier' award from the Swimming Pool & Spa Association Queensland and Victoria, reflecting our dedication to excellence. As we embark on a significant growth phase, we invite skilled professionals to contribute to our journey.

ROLE OVERVIEW

We are in search of a Showroom Team Leader who will be pivotal in ensuring the efficient operation of our showroom. This role involves organizing daily tasks, providing guidance, and fostering an environment of coaching and mentoring to uplift both individual and team performance.

KEY RESPONSIBILITIES:

  • Manage daily showroom functions to ensure an efficient workflow.
  • Establish and uphold standardized processes and protocols.
  • Guarantee the accuracy and completion of work orders.
  • Evaluate and enhance showroom operations and procedures.
  • Conduct training and mentorship for team members.
  • Engage in sales and administrative responsibilities.
  • Interact with customers to deliver tailored consultations.
  • Oversee sample inventory and follow-up activities.
  • Provide insights on product offerings and customer inquiries.
  • Participate in leadership meetings to align team objectives.

CANDIDATE PROFILE:

  • Demonstrated experience in a showroom or customer service environment.
  • Exceptional organizational and multitasking capabilities.
  • Strong communication and leadership skills.
  • Able to cultivate team unity and deliver effective mentorship.
  • Competent in technology and administrative functions.
  • Detail-oriented with a commitment to high service standards.

COMPENSATION AND BENEFITS

  • Attractive salary package.
  • Performance-based bonus structure.
  • Collaborative team environment.
  • Convenient location with parking facilities.
  • Values-driven organizational culture.
  • Regular team-building events and activities.

APPLICATION PROCESS

We welcome individuals who are passionate about leading teams and optimizing showroom operations to consider this opportunity. We appreciate the interest of all applicants; however, only those selected for further discussions will be contacted.