First Nations Family Response Facilitator

3 weeks ago


Caboolture, Queensland, Australia Mercy Community Full time
About the Role

Mercy Community Family and Child Connect (FaCC) program has an opportunity for a motivated and passionate First Nations Family Response Facilitator to join the team. This is a Permanent, Full-time position, located in the Moreton Bay region.

You will engage with families and a wide variety of service providers to facilitate vital connections to supports for those families within the region.

Key Responsibilities:

  • Assess information provided in a referral, engage with families with multiple and complex needs and provide information, advice, and referrals
  • Provide services to the Moreton Bay region for the Family and Child Connect team
  • Engage with families and a wide variety of service providers to facilitate vital connections to supports for those families in our communities

About You

As the successful applicant, you will possess:

  • To perform this role, it is essential that the person who holds the position be an Aboriginal person and/or Torres Strait Islander person and it is therefore a genuine occupational requirement under section 25, 104 and 105 of the Anti-Discrimination Act 1991 (Qld)
  • Either:
    • Tertiary qualifications in Social Work, Behavioural Sciences, Psychology or relevant discipline (highly advantageous); OR
    • Extensive demonstrated experience in a family support service position
  • Previous experience working effectively across a range of service providers, both government and non-government, to negotiate high quality service provision to families who have complex needs
  • Queensland Provisional Green or above Driver Licence
  • A positive notice in the Working with Children Check (Blue Card) and the ability to obtain
  • Evidence of current vaccination against whooping cough or willingness to obtain

About Mercy Community

Mercy Community is a Catholic not-for-profit organisation, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families and young people, people living with a disability, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment.

Mercy Community has an active Cultural Connections Leadership Group that consists of First Nations staff from across our service delivery and corporate streams who directly support the Reconciliation Action Plan (RAP) and Mercy Community's Mission and Values.



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