Frontline Service Coordinator

19 hours ago


Shire of Mornington Peninsula, Australia Mornington Mazda Full time
Service Receptionist Opportunity

Mornington Mazda is a leading automotive service provider on the Mornington Peninsula, with a strong reputation for delivering exceptional customer experiences. We are currently seeking a highly skilled and experienced Service Receptionist to join our dynamic team.

About the Role:

We are looking for an individual who can provide exceptional levels of service to our customers, ensuring their needs are met promptly and efficiently. As the face of our Service Department, you will be responsible for greeting and hosting customers, managing customer interactions, and performing clerical and administrative tasks as required.

Key Responsibilities:

  • Greet and host customers, ensuring their experience is seamless and enjoyable
  • Manage customer interactions, resolving issues and answering queries in a professional manner
  • Perform clerical and administrative tasks, including data entry and maintenance of accurate records
  • Assist with daily operations, including processing transactions and maintaining inventory
  • Collaborate with other team members to ensure efficient and effective service delivery

Requirements:

To be successful in this role, you will require:

  • A high school diploma or equivalent
  • Previous experience in a customer-facing role, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
  • Strong attention to detail and accuracy
  • A current driver's license
  • Proficient computer skills, with ability to learn new systems quickly

What We Offer:

We offer a competitive salary package, including an estimated $60,000 - $80,000 per annum, depending on experience. You will also have access to ongoing training and development opportunities, career progression, and a supportive team culture.

Mornington Mazda is an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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