Senior Investigator

4 weeks ago


Toowoomba City, Australia Heritage and People's Choice Full time
About the Role

We are seeking a highly skilled and experienced Senior Investigator to join our Group Fraud Management team. As a key member of our team, you will play a pivotal role in protecting our members from financial losses and recovering funds lost to scams and fraud.

Key Responsibilities
  • Lead complex external investigations, drawing assistance from other teams as required.
  • Assist with internal fraud investigations and provide subject matter expertise on external investigation findings.
  • Mentor members within the Group Integrity & Investigations team.
  • Prepare and review investigative reports, present findings and strategies to management.
  • Conduct, assist or lead interviews of victims, witnesses, and/or suspects.
  • Maintain accurate records and statistics in internal data systems.
About You

We are looking for a motivated and experienced investigator with a strong background in fraud and scams within the banking industry. You will have excellent communication and interpersonal skills, with the ability to approach conversations with tact and discretion.

Why Work with Us

At Heritage and People's Choice, we are committed to supporting and growing our team. We offer a range of benefits, including flexibility, financial and lifestyle benefits, and opportunities for career advancement.


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