Veterinary Relationship Specialist

4 days ago


North Ryde, New South Wales, Australia Small Animal Specialist Hospital (Sash) Full time
Job Title: Relationship Manager

At Small Animal Specialist Hospital (SASH), we strive to provide the highest standards in veterinary care by combining clinical expertise with a compassionate and supportive environment. Our team is dedicated to helping pets and their families live their best life.

As a Relationship Manager, you will play a vital role in fostering strong relationships with our referring veterinarian partners. This position involves extensive travel, with the successful candidate visiting clinics regularly to provide support and education.

Key Responsibilities:

Conduct clinic outreach to promote SASH's services and offerings
Support the planning and facilitation of educational events for veterinarians
Provide support and information to deliver additional value to referring veterinarians
Handle complaints and objections in a professional manner
Collaborate with the Veterinary Relationship Manager team in NSW
Work with the SASH Marketing Team to develop marketing materials for referring veterinary clinics

About You:

We are seeking a skilled and experienced professional who can advocate for SASH and bring a commercial understanding to the management of relationships and external stakeholders. You will have excellent interpersonal skills, a keen understanding of how to add value to our partners, and a flexible approach to each individual partner.

Requirements:

Excellent interpersonal skills with high emotional intelligence
Ability to comprehend and draw insight from relevant financial data
Strong computer literacy skills and demonstrated competency with the Microsoft Office suite
Valid Australian driver's licence and willingness to travel (NSW)
Ability to work autonomously while also being a team player

Desirable:

Experience working in an emergency and/or referral veterinary clinic, or willingness to practice in this space is highly regarded
Sales or commercial experience

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