Residential Operations Director
2 weeks ago
Catholic Healthcare: A Leading Provider of Residential Aged Care
At Catholic Healthcare, we are committed to delivering high-quality care and services to our residents. We are seeking a skilled and experienced Residential Manager to join our team at the St Josephs Residential Aged Care home in Coffs Harbour.
About the Role
We are looking for a dedicated and compassionate individual to manage the day-to-day operations of our 112-bed home. As Residential Manager, you will be responsible for maintaining the quality of service provision to our residents, collaborating with residents and their families to ensure high levels of satisfaction, and managing the financial performance of the home.
Your Key Responsibilities
- Maintain Quality of Service: Ensure that our residents receive high-quality care and services in line with the Aged Care Quality Standards.
- Collaborate with Residents and Families: Work closely with residents and their families to resolve issues and facilitate case conferences as needed.
- Manage Financial Performance: Oversee the financial performance of the home, including resident occupancy levels, AN-ACC funding, purchases, and expenditure.
- Lead and Coach Teams: Provide leadership and coaching to our clinical, personal care, lifestyle, pastoral care, and catering teams.
- Maintain a Safe Working Environment: Ensure that our home maintains a safe working environment through risk management and other initiatives.
Your Skills and Experience
- Tertiary Qualifications: Hold a bachelor's degree in nursing, healthcare, or a related field.
- Registered Nurse Registration: Be currently registered with AHPRA.
- Understanding of Aged Care Legislation: Have a thorough understanding of the Aged Care Legislation and Aged Care Quality Standards.
- AN-ACC Assessment Process: Have experience with the AN-ACC assessment process.
- Change Management Skills: Demonstrate strong change management skills.
- Financial Acumen: Have a good understanding of financial drivers, including revenue, costs, investments, and the ability to interpret and use a P&L.
- Leadership and Management Skills: Possess strong leadership and management skills.
- Customer-Centric Approach: Embody a customer-centric approach to care and services.
Benefits and Culture
- Generous Salary Package: Receive a competitive salary package, including not-for-profit salary packaging and meal entertainment benefits.
- Relocation Assistance: Eligible for relocation assistance and three months' accommodation.
- Leadership Role: Enjoy a leadership role with supportive management.
- Make a Meaningful Impact: Contribute to making a meaningful impact on the lives of our residents.
- Employee Benefits: Access to discounted gym membership through Fitness Passport and CHL's Healthy Body and Mind Hub for you and your loved ones.
We promote the dignity, life, and spirituality of older people through connected and inclusive communities.
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