Senior Dynamics 365 Functional Consultant

4 days ago

Melbourne, Victoria, Australia sa Group Full time
About the Role

We are seeking a highly skilled and experienced Microsoft Dynamics 365 F&O Functional Consultant to join our dynamic team in Melbourne, Australia. As a key member of our team, you will be responsible for delivering high-quality consulting services to our clients, leveraging your expertise in implementing Dynamics 365 F&O solutions.

Key Responsibilities
  • Provide expert-level consulting services to clients, including presales, product demonstrations, analysis, implementation, and training of end users on Dynamics 365 F&O.
  • Develop and maintain in-depth knowledge of D365 F&O application, evaluating customer business processes against standard Microsoft Dynamics functionality.
  • Collaborate with stakeholders to ensure comprehensive requirements gathering, aligned to business objectives, and gain a full understanding of current and future state business processes.
  • Facilitate client decision-making processes and develop functional design documents to drive development.
  • Conduct user acceptance testing and train customer resources to successfully use and maintain D365 F&O applications.
  • Liaise with product vendors on issues relevant to customers or the company's services.
  • Ensure technical aspects of projects meet required standards for functionality, operability, and documentation.
  • Work with project managers and team leaders to cater for resource changes across projects.
  • Liaise with developers and clients, acting as a point of communication.
  • Responsible for Quality Assurance & Documentation.
  • Production support as required.
  • Collaborate with our Global teams.
  • Stay up-to-date with the latest feature and technology of D365 F&O.
Requirements
  • 5+ years of experience as a subject matter expert in D365 F&O with full project implementation experience.
  • 5+ years of experience developing functional specifications for D365 F&O enhancements and integrations.
  • 5+ years of experience with setup, configuration, implementation, integration, and testing of D365 F&O solutions using best practices implementation methodology and/or Microsoft Sure Step methodology.
  • Excellent understanding and knowledge of core D365 F&O modules.
  • A working knowledge of best practices in their area of specialization/vertical.
  • Technical background/programming concept understanding would be an added advantage.
  • Ability to create high-quality functional documentation and strong requirements gathering skills.
  • A demonstrated logical approach to problem-solving and structured approach to introducing change into operational systems.
  • Excellent business communication skills with effective presentation and demonstration skills.
  • Ability to multi-task, organize, prioritize, and meet deadlines.
  • Experience leading large complex technology projects.
  • Business intelligence understanding including Reporting and Analytics.
  • Possess a deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms/architecture, and application servers.
  • Highly confident with providing support and training to users.
  • Must possess strong relationship-building expertise with a wide and varied audience; internally and externally.
  • Strong attention to detail and a keen desire to deliver the highest quality solutions to customers.
  • Experience across a number of industries.
  • Solves complex problems with creative solutions.
  • Self-starter with ability to handle multiple tasks and shifting priorities.
  • Thinks clearly and calmly under pressure.
  • Places emphasis on client satisfaction.
  • Business analysis and client-facing skills.
  • Ability to work independently and as part of a global team.
  • Minimum Bachelor's degree, preferably in Information technology or equivalent professional qualification.
  • Relevant Microsoft certifications are preferable.
  • Project Management certification is highly desirable.

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