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Service Onsite Worker
4 weeks ago
Alsco Uniforms is a leading provider of managed rental services throughout Australia, with 27 branches and 48,000 satisfied clients. Our company has been in operation since 1963, and we take pride in our commitment to providing professional and hygienic services to our customers.
The RoleWe are seeking a highly motivated and customer-focused Onsite Storeperson to join our team. As an Onsite Storeperson, you will be responsible for managing the daily service, inventories, and accounts at our customer premises to ensure service excellence.
Key Responsibilities:- Allocate clean uniforms to gowning areas based on customer criteria
- Prepare used uniforms for pick up
- Accurately document garment requests, complaints, sizes, types, and quantities, and submit them to the Service/Stores Manager
- Maintain regular communication with Service/Stores Manager and Service Delivery Person
- Maintain strong, customer-focused relationships
- Provide positive, energetic service and respond to client inquiries courteously
- Resolve customer complaints immediately (if possible) to ensure customer satisfaction and build loyalty
- Working history in a storeperson or similar role is advantageous but not required
- Confidence in interacting with customers on a day-to-day basis
- Being punctual and professional
Alsco Uniforms is an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, and other legally protected characteristics.
We are committed to providing a safe and inclusive work environment for all our employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.