Role Overview: Senior Field Technician
1 week ago
We are seeking an experienced Senior Field Technician to join our team. As a key member of our operations, you will be responsible for delivering exceptional service to homes and businesses across the nation.
Your primary focus will be on utilising your technical skills to resolve complex issues and provide end-to-end service solutions. This role requires strong communication and problem-solving abilities, as well as an appetite for learning and development within a fast-paced industry.
Key Responsibilities- Resolve complex technical issues through fault finding and installation services.
- Deliver exceptional customer service experiences every day.
- Collaborate with a supportive team to share knowledge and best practices.
We are looking for an autonomous and motivated individual who is passionate about making a meaningful impact in their community. If you have extensive experience in copper and fibre network assurance, a strong work ethic, and excellent customer service skills, we want to hear from you
Required Skills and Qualifications- Extensive experience in copper and fibre network assurance.
- An ACMA license (preferably with a Cert 3 or Cert 4 in Telecommunications).
- Dedication to delivering exceptional customer service.
- Strong problem-solving and communication skills.
We offer a dynamic and inclusive work environment where you can grow and develop your skills. Our team values diversity and promotes equal opportunities for all employees. We encourage ongoing training and professional development to help you succeed in your role.
About YouTo be successful in this role, you must be a self-motivated and proactive individual who thrives in a fast-paced environment. You should have a passion for technology and a willingness to learn and adapt to new situations.
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