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Technical Field Service Professional
3 weeks ago
As a customer-facing field technician, you will be the point of contact and skilled professional working directly with customers to provide timely and high-quality service. Your role will involve working as part of a dynamic team to deliver excellent results and exceed customer expectations.
You will work across various locations and interact with customers in their homes and businesses, providing technical support and resolving issues efficiently.
Key Responsibilities- You will utilise your technical skills to diagnose and resolve faults, ensuring minimal disruption to customers' lives.
- You will work collaboratively with colleagues to share knowledge and best practices, promoting a culture of excellence and continuous improvement.
- You will have opportunities to develop new skills and take on additional responsibilities, enabling career progression and growth.
- Autonomy and self-motivation, with a strong ability to work independently.
- Extensive experience in copper and fibre network assurance fault finding and installs.
- An appetite to learn and develop on the job, embracing a complex industry.
- A supportive and inclusive team environment, with opportunities for coaching, mentorship, and career progression.
- The chance to work on diverse projects that bring people together and make a real difference in their lives.
- A collaborative and dynamic workplace, where no two days are alike.
