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Case Manager
2 months ago
We are seeking a highly skilled Case Manager to join our Workers' Compensation team. As a key member of our team, you will be responsible for delivering exceptional customer experiences through the end-to-end claims process.
Key Responsibilities- Manage the claims process from start to finish, ensuring a smooth return to work and recovery for injured individuals.
- Act as the primary point of contact for stakeholders, including injured workers, employers, general practitioners, and medical professionals.
- Ensure compliance with legislative codes and company policies, adhering to set timeframes and measures.
- Conduct face-to-face sessions with stakeholders through case conferencing, claims reviews, and onsite visits.
- Develop and execute claim strategies, effectively setting expectations and educating workers and employers on legislative obligations.
We are looking for a candidate with a high degree of influencing skills, strong written and verbal communication skills, and a customer-centric approach. You should be able to demonstrate resilience in managing challenging scenarios and have developed time management skills with the ability to work in a high-pressure environment.
About UsEFinancialCareers Ltd. is a leading provider of financial services and insurance solutions. We are committed to delivering exceptional customer experiences and building strong relationships with our clients. Our team is passionate about making a difference in the lives of our customers, and we are seeking like-minded individuals to join us.
What We Offer- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- The chance to make a real difference in the lives of our customers.
