Cybersecurity Team Manager

7 days ago

Perth, Western Australia beBeeCybersecurity Full time $120,000 - $160,000

Job Title: Cybersecurity Team Manager

The ideal candidate will thrive in a collaborative environment where innovation and technical expertise come together to drive customer outcomes. We are seeking a highly motivated cybersecurity professional with leadership experience to oversee our IT team's daily operations and technical guidance.

Key responsibilities include providing expert technical advice, driving process improvements, and ensuring the seamless functioning of our network infrastructure. This role is pivotal in maintaining operational excellence, managing complex technical challenges, and ensuring compliance with internal standards and customer agreements.

Responsibilities:

- Provide hands-on technical guidance to engineers to resolve complex issues and ensure high-quality service delivery.

- Lead and support team members in day-to-day operations, ensuring effective workload management and operational efficiency.

- Ensure daily checks, backup validation, and proactive monitoring are completed on the network infrastructure.

- Maintain compliance with internal operational standards, customer contracts, and ITSM processes (incident, problem, change, and service request management).

- Drive process improvements and support the team in maintaining software currency and vulnerability management, ensuring the integrity of the environment.

Requirements:

- Proven experience in technical and leadership roles within IT teams.

- Strong communication skills for interacting with customers and organizing team priorities to solve complex technical challenges.

- Proficiency in ITSM frameworks, with a commitment to best practices in service delivery.

- Ability to manage multiple priorities under pressure while maintaining high service quality standards.

- Experience with ITIL V4 Foundations, ServiceNow, and related tools.

Preferred Qualifications:

- Relevant certifications: CISSP, CCSA, CCSE, PCNSA, PCNSE, F5-CA, F5-CTS, MCP, CCA (Citrix), Cisco, VMware VCP.

Benefits:

Our organization values its collaborative culture and supports community organizations and social issues. We deliver comprehensive services, from business strategy and consulting through to infrastructure and managed IT services.

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