Operations Manager

4 weeks ago

East Gresford, New South Wales, Australia Amazon Commercial Services Pty Ltd Full time
Operations Supervisor Job Description

Amazon Logistics is seeking an experienced Operations Supervisor to support the Operations Shift Manager in driving innovation and execution in transportation networks. The ideal candidate will have a strong drive to motivate a team of individuals to meet targets and productivity expectations in line with company goals.

Key Responsibilities:
  • Support the development of a strong culture of health and safety practices and initiatives through compliance with legislation and policy.
  • Support daily management of department duties, including tracking attendance and workflow.
  • Deputise for the Operations Shift Manager as required, carrying out debriefs of all staff and ensuring accurate completion of paperwork.
  • Assign work to staff as required to support the workflow and daily metrics.
  • Support the Operations Shift Manager in ensuring sufficient resourcing for the function, including call outs for training needs, absence, and performance management.
  • Assist with the training of new associates to ensure they have the necessary knowledge to carry out tasks required.
  • Assist the Operations Shift Manager in tracking, trending, and reporting of departmental metrics.
  • Assist the Operations Shift Manager in analysing and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals.
  • Track and report hours and schedules for Associates.
  • Follow up and solve process-related area issues as required.
  • Ensure equipment defect reporting is completed to a high standard.
Requirements:
  • Experience with data analysis and planning, performance metrics, and process improvement.
  • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
  • Experience in logistics and warehouse operations is preferred.
Company Culture:

Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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