Content Strategy Specialist

5 days ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $180,000 - $220,000

Job Overview

As a Customer Experience Manager, you will shape content strategy to position the organisation as a market leader and drive customer engagement through insight-led storytelling.

Key Responsibilities:

  • Develop engaging content across formats (e.g. reports, video, infographics)
  • Work with senior stakeholders across Commercial Banking
  • Manage end-to-end content delivery and stakeholder engagement

Requirements:

  • Proven experience in content or communications, ideally within financial services
  • Strong research and analytical skills to uncover content opportunities
  • Excellent communication, planning, and stakeholder engagement skills

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