Compliance and Enforcement Graduate

3 weeks ago

Adelaide, South Australia Adelaide City Council Full time
About the Opportunity

We are seeking a highly motivated and organized Graduate, Compliance and Enforcement to join our Customer and Marketing Team. As part of this role, you will have the opportunity to learn and develop on the job, and through our development program, make a tangible contribution to your team and the City of Adelaide more broadly.

You will support and assist the Enforcement Officer in managing all parking, compliance, and health enforcement and prosecution activities. You will also coordinate, monitor, and deliver administrative tasks associated with parking expiations and other customer records.

Some of the key responsibilities of this role include:

  • Working closely with the customer centre team to ensure timely and accurate processing of all related parking administration functions.
  • Liaising with internal and external customers to resolve queries.
  • Supporting Enforcement Officers with managing parking compliance and health expiation notices referred to external governing bodies.

Why Our Graduate Program?

Our graduate program offers a great opportunity to start building your career while having a genuine impact on our city and our communities. As a capital city council, we have wide-ranging responsibilities, so you'll be exposed to many different industries. This includes everything from community wellbeing to urban planning, events to infrastructure, lifestyle experiences to heritage, economic development to climate action, corporate services, and many more.

Apart from gaining valuable insight into what makes our community unique, you will also be entitled to a wide range of benefits, including:

  • Flexible work arrangements
  • A range of health and wellbeing offerings
  • On-site gym and chill-out areas
  • Social Club events where you get to connect with other colleagues

Specific to the graduate program, you will also have access to:

  • Mentorship: You'll be partnered with a City of Adelaide leader who will provide guidance and support throughout your first year.
  • Development: Approximately 40 hours of professional development over two years, including participation in the City Leaders program and a collaborative group project with other graduates.
  • Regular check-ins: You'll have regular 1:1 conversations with your leader to ensure ongoing support, goal setting, wellbeing checks, and guidance.
  • Hone your skills: Opportunities to develop a broad range of transferable skills relevant to various government roles, federal, state, and local.
  • Networking opportunities: within the City Council and the broader government sector.

About You

To be successful in this role, you will have:

  • Graduated within approximately the last year or are expecting to graduate within approximately the next 6 months, with a degree in Legal Services or a related field.
  • Understanding of the customer service environment in delivering a high level of customer satisfaction.
  • Demonstrated ability to plan and operate efficiently under pressure to complete work.
  • Skilled in communication and being able to present effectively both orally and written.
  • Strong organisational skills, the ability to successfully manage competing priorities, maintain attention to detail, and meet deadlines.
  • A commitment to ongoing professional development, continuous learning, and to building your career.

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