Diagnostics Informatics Expert

**About Abbott**

A global healthcare leader, Abbott is creating breakthrough science to improve people's health. We anticipate changes in medical science and technology.

Working at Abbott

You can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• Amazing health and wellness benefits and perks.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

This role works for Abbott Core Lab. We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

Job Purpose

A technical expert focused on end-to-end delivery of the AlinIQ Digital Health applications. Along with the technical aptitude, this role is client-facing and individuals need to also have excellent communication, critical thinking, and other soft skills to ensure high client satisfaction.

Qualifications

• Bachelor's degree or equivalent Global education in Computer Science, Information Systems, Medical or Hospital Informatics, or related disciplines.
• 1-3 years of experience preferred installing, configuring, and/or maintaining diagnostics laboratory informatics applications.

Key Competencies and Desirable Skills

• Strong verbal and written communication skills with excellent customer-facing capabilities.
• Attention to detail and a concern for quality.
• Able to innovate and willing to bring ideas forward, escalate issues, and risks in a positive way.

Estimated Salary: $80,000 - $120,000 per year

Benefits

We offer amazing health and wellness benefits and perks. Our company is recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

Key Accountabilities

• Become a trusted advisor to customers.
• Identify customer needs, propose solutions, and resolve problems.
• Provide feature/product enhancement input based on customer feedback.
• Maintain and assume accountability for a culture of high customer service.

Operational

• Execute project work plans with a focus on timely completion and risk mitigation.
• Track and report on assigned project aspects on a regular basis.
• Configure and integrate products to customer specifications; deliver training.
• Provide customer support assistance, as needed.
• Revise and keep up to date, all project documents and systems of record.
• Participate in team and customer meetings effectively.
• Be available for potential shift work and travel to client sites up to 80% of the time.