Service Contract Administrator

5 days ago


Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

About Milestone IT

Milestone Information Technology is seeking a skilled Service Contract Administrator to oversee all aspects of facilities management.

This leadership role will entail developing and managing a comprehensive facilities management plan, encompassing preventative maintenance, reactive repairs, and ongoing service contracts.

  • The ideal candidate will have a proven track record of successfully managing and negotiating service contracts.
  • In-depth understanding of facilities maintenance best practices and preventative maintenance strategies is essential.
  • The selected individual will lead a team of Contract Coordinators, providing guidance, mentorship, and ensuring their success in contract administration.
  • Experience in managing a team and fostering a positive work environment is vital for this role.

Responsibilities:

  1. Develop and manage a comprehensive facilities management plan, encompassing preventative maintenance, reactive repairs, and ongoing service contracts.
  2. Oversee the procurement, negotiation, and management of service contracts for various facilities needs, including cleaning, security, and landscaping.
  3. Manage a team of Contracts Coordinators, providing guidance, mentorship, and ensuring their success in contract administration.
  4. Maintain a comprehensive inventory and service schedule for all biomedical equipment, ensuring compliance with regulations and optimal performance.
  5. Build and maintain strong relationships with vendors, fostering open communication and collaborative problem-solving.
  6. Monitor service delivery, identify areas for improvement, and negotiate cost-effective solutions.

Requirements:

  • Minimum 5 years of experience in facilities management or a related field.
  • Proven track record of successfully managing and negotiating service contracts.
  • In-depth understanding of facilities maintenance best practices and preventative maintenance strategies.
  • Experience in managing a team and fostering a positive work environment.
  • Strong knowledge of biomedical equipment management and regulatory requirements (a plus).
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficient in project management methodologies and contract administration software.


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