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SFMC Personalization Developer

2 months ago


Australia Blue Star DIRECT Full time

About Blue Star DIRECT

Blue Star DIRECT is a leading holistic marketing company that provides deep customer insights and specialist marketing technology services. We unlock the power of data to give our clients a competitive advantage.

Job Summary

We are seeking a highly skilled Salesforce Marketing Cloud Personalization Developer to join our team. The successful candidate will be responsible for designing, developing, and implementing personalized marketing campaigns using Salesforce Marketing Cloud.

Key Responsibilities

  • Design and Develop Personalized Customer Journeys

Design and develop personalized customer journeys using SFMC Personalization (formerly Interaction Studio) to deliver targeted and relevant experiences to our customers.

Create and Optimize Real-Time Personalization Strategies

Create and optimize real-time personalization strategies across web, mobile, and email channels to drive engagement and conversion.

Configure and Manage Behavioral Tracking, Profile Management, and Decision Models

Configure and manage behavioral tracking, profile management, and decision models to ensure accurate and up-to-date customer data.

Integrate SFMC Personalization with Other Salesforce Products and Third-Party Systems

Integrate SFMC Personalization with other Salesforce products and third-party systems to ensure seamless data exchange and synchronization.

Analyze Personalization Performance and Provide Data-Driven Recommendations

Analyze personalization performance and provide data-driven recommendations for improvement to drive business growth and revenue.

Collaborate with Cross-Functional Teams

Collaborate with cross-functional teams to align personalization efforts with overall marketing strategies and ensure successful campaign execution.

Stay Up-to-Date with SFMC Personalization Features and Best Practices

Stay up-to-date with SFMC Personalization features and best practices to ensure the team is always leveraging the latest and greatest capabilities.

Requirements

  • 5+ Years of Experience with Salesforce Marketing Cloud

5+ years of experience with Salesforce Marketing Cloud, including at least 2+ years focused on Personalization/Interaction Studio.

Achievement of SFMC Certifications

Achievement of SFMC Certifications to demonstrate expertise and knowledge of Salesforce Marketing Cloud.

Desired Experience with Swift, Objective-C, Java & Kotlin

Desired experience with Swift, Objective-C, Java & Kotlin to leverage mobile app development capabilities.

Desired Experience in Web Development within the React Framework

Desired experience in web development within the React framework to leverage web development capabilities.

Experience with REST APIs and Web Services Integration

Experience with REST APIs and web services integration to ensure seamless data exchange and synchronization.

Familiarity with Data Management and ETL Processes

Familiarity with data management and ETL processes to ensure accurate and up-to-date customer data.

Knowledge of Email Marketing and Web Analytics

Knowledge of email marketing and web analytics to drive engagement and conversion.

Excellent Problem-Solving and Analytical Skills

Excellent problem-solving and analytical skills to drive business growth and revenue.

Able to Create and Maintain Effective Solution Documentation

Able to create and maintain effective solution documentation and other technical documents and artefacts.

Strong Communication and Teamwork Abilities

Strong communication and teamwork abilities to collaborate with cross-functional teams.