Customer Service Professional

2 days ago


Gladstone Central, Queensland, Australia Followmont Transport Full time

We are seeking a proactive and organised individual to join our team as a Customer Service Officer. This role involves managing inbound calls and emails, providing exceptional service, and building strong relationships with internal and external customers.

About the Opportunity:

  • This is a full-time, permanent position available Monday to Friday.
  • You will handle inbound calls & emails, assist with customer inquiries, build rapport and maintain relationships with customers.
  • General office and admin duties, including data entry, are also part of this role.

What We Offer:

  • Comprehensive training with internal career progression opportunities.
  • On-site parking available.
  • Employee Recognition Program – We love rewarding our team.
  • Regular hours with a weekly pay cycle.
  • A strong focus on work-life balance.
  • Workplace Benefits Program offering discounts at major retailers.
  • Health Fund discounts with Medibank Private for singles or family cover.
  • Free access to our Employee Assistance Program, Mental Wellbeing Program, and Workplace Banking Program.

Qualifications

About You:

  • Experience in a fast-paced, dynamic environment is highly valued.
  • Ability to manage multiple tasks simultaneously with attention to detail.
  • A positive, proactive attitude and excellent communication skills.

Estimated Salary: $60,000 - $80,000 per year (dependent on experience and location).



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