Customer Service Professional
2 days ago
We are seeking a proactive and organised individual to join our team as a Customer Service Officer. This role involves managing inbound calls and emails, providing exceptional service, and building strong relationships with internal and external customers.
About the Opportunity:
- This is a full-time, permanent position available Monday to Friday.
- You will handle inbound calls & emails, assist with customer inquiries, build rapport and maintain relationships with customers.
- General office and admin duties, including data entry, are also part of this role.
What We Offer:
- Comprehensive training with internal career progression opportunities.
- On-site parking available.
- Employee Recognition Program – We love rewarding our team.
- Regular hours with a weekly pay cycle.
- A strong focus on work-life balance.
- Workplace Benefits Program offering discounts at major retailers.
- Health Fund discounts with Medibank Private for singles or family cover.
- Free access to our Employee Assistance Program, Mental Wellbeing Program, and Workplace Banking Program.
Qualifications
About You:
- Experience in a fast-paced, dynamic environment is highly valued.
- Ability to manage multiple tasks simultaneously with attention to detail.
- A positive, proactive attitude and excellent communication skills.
Estimated Salary: $60,000 - $80,000 per year (dependent on experience and location).
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