Customer Service Professional

3 days ago


Gladstone Central, Queensland, Australia Followmont Transport Full time

Embark on a rewarding career in the transport industry with Followmont Transport. We are seeking a Customer Service Officer to join our team in a fast-paced, full-time role.

About the Opportunity
  • This is a permanent position with regular hours and a weekly pay cycle.
  • As a Customer Service Officer, you will manage inbound calls and emails, provide exceptional service, and build strong relationships with internal and external customers.
  • You will also perform general office and administrative duties, including data entry.
Key Responsibilities
  • Handle inbound calls and emails, assist with customer inquiries, and resolve issues promptly.
  • Build rapport and maintain relationships with customers through excellent communication skills and attention to detail.
  • Perform various administrative tasks, such as data entry and record-keeping.
What We Offer
  • A comprehensive training program with opportunities for internal career progression.
  • A supportive work environment with a strong focus on work-life balance.
  • Employee recognition programs that reward hard work and dedication.
  • Access to our Employee Assistance Program, Mental Wellbeing Program, and Workplace Banking Program.
Qualifications and Requirements
  • A positive attitude, excellent communication skills, and the ability to manage multiple tasks simultaneously.
  • Experience in a fast-paced, dynamic environment is highly valued, but not essential.
Salary and Benefits

We offer a competitive salary of approximately AU$65,000 per annum, depending on experience. In addition, you will receive access to our Employee Benefits Program, which offers discounts at major retailers, health fund discounts, and more.



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