Customer Service Professional
3 days ago
Embark on a rewarding career in the transport industry with Followmont Transport. We are seeking a Customer Service Officer to join our team in a fast-paced, full-time role.
About the Opportunity- This is a permanent position with regular hours and a weekly pay cycle.
- As a Customer Service Officer, you will manage inbound calls and emails, provide exceptional service, and build strong relationships with internal and external customers.
- You will also perform general office and administrative duties, including data entry.
- Handle inbound calls and emails, assist with customer inquiries, and resolve issues promptly.
- Build rapport and maintain relationships with customers through excellent communication skills and attention to detail.
- Perform various administrative tasks, such as data entry and record-keeping.
- A comprehensive training program with opportunities for internal career progression.
- A supportive work environment with a strong focus on work-life balance.
- Employee recognition programs that reward hard work and dedication.
- Access to our Employee Assistance Program, Mental Wellbeing Program, and Workplace Banking Program.
- A positive attitude, excellent communication skills, and the ability to manage multiple tasks simultaneously.
- Experience in a fast-paced, dynamic environment is highly valued, but not essential.
We offer a competitive salary of approximately AU$65,000 per annum, depending on experience. In addition, you will receive access to our Employee Benefits Program, which offers discounts at major retailers, health fund discounts, and more.
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