Exceptional Customer Experience Specialist

5 days ago

Maroochydore, Queensland, Australia beBeeCustomerSupport Full time $60,000 - $80,000
Key Account Support Specialist

We are seeking a skilled and dedicated Key Account Support Specialist to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and making a meaningful contribution to the success of our organization.

A Day in the Life of a Key Account Support Specialist
  • Deliver outstanding customer service by providing timely and effective support to customers via phone, email, and other communication channels.
  • Develop and maintain in-depth knowledge of our products and services to provide accurate and helpful information to customers.
  • Collaborate with internal stakeholders to resolve complex customer issues and ensure seamless customer experience.
  • Utilize CRM systems to capture customer interactions and log important details for future reference.
The Ideal Candidate
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers.
  • Strong problem-solving & critical thinking abilities to address customer queries effectively.
  • Commitment to delivering impressive customer service experiences.
  • Flexible & adaptable to changing priorities in a fast-paced environment.
  • Computer proficiency and a willingness to develop further.
Benefits of Working with Us
  • Competitive remuneration package and financial incentives for high-performing team members.
  • Career growth opportunities and training programs to enhance your skills and development.
  • A supportive and inclusive work environment that prioritizes employee well-being and health.
  • Access to company discounts and rewards program.
  • Employee referral program with rewards for successful referrals.

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