Front Office Assistant Manager
5 days ago
About the Team
">Rydges Camperdown hotel has a dynamic and supportive team of professionals who are passionate about delivering exceptional customer service. As a Night Auditor, you will play a key role in ensuring the accuracy of guest accounts and assisting with all aspects of guest services.
">Your Key Responsibilities:
">- Verifying guest accounts and reconciling charges/revenue.
- Providing exceptional customer service, including check-ins and check-outs, luggage and other services.
- Liaising with the accounts department for necessary information.
- Completing night audit reports accurately and efficiently.
Requirements:
">- A minimum of 1 year experience in a hotel front office role.
- Strong knowledge of Opera PMS.
- Excellent communication and time management skills.
- Immaculate personal presentation.
- Flexible working hours including nights, weekends, and public holidays.
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