Front Office Operations Manager
5 days ago
At TFE Hotels Group, we're committed to delivering exceptional hospitality experiences for our guests. As a Front Office Operations Manager, you will play a vital role in ensuring seamless operations throughout the night shift.
Job DescriptionYou will be responsible for overseeing the daily activities of the Front Office and Food & Beverage departments, ensuring all operations adhere to our high standards and policies. This includes providing timely and accurate financial reports, supporting strategic decisions, and commanding the hotel's operations during the night shift with precision and elegance.
Key Responsibilities:
- Audit and monitor Front Office and Food & Beverage departmental activities to maintain operational excellence.
- Prepare and deliver financial reports to support strategic decision-making.
- Lead the hotel's operations during the night shift, ensuring smooth execution and adherence to brand standards.
- Record and address guest feedback, maintaining the highest levels of guest security and privacy.
To succeed in this role, you will need:
- A minimum of 1 year of experience in a similar role within the hospitality industry.
- An influential leadership style that inspires and elevates your team.
- A passion for innovation and process improvement.
- The ability to work flexible rosters, including night shifts, weekends, and public holidays.
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