Front Office Coordinator

4 days ago

Sydney, New South Wales, Australia 1300SMILES Ltd Full time

Join our dedicated team at Natural Dentistry as our Front Office Coordinator

We are currently looking for a dynamic, dependable, and enthusiastic Front Office Coordinator who is dedicated to helping create beautiful smiles.

Permanent Part Time role.

Job Description
  • Greet patients with a warm and welcoming demeanor, making them feel comfortable and at ease.
  • Coordinate appointment scheduling and manage the dental practice calendar, ensuring optimal efficiency.
  • Maintain accurate patient records, including updating personal information and treatment details.
  • Handle patient inquiries, in person, online, and over the phone, providing exceptional customer service.
  • Assist with financial processes, such as processing payments, managing insurance claims, and discussing treatment costs with patients.
  • Collaborate with the dental team to ensure seamless communication and workflow between the front office and clinical areas.
  • Contribute to the overall cleanliness and organization of the reception area and front office.
Qualifications
  • Previous front office coordinator experience.
  • Outstanding customer service skills, with the ability to empathize and communicate effectively with patients of all ages.
  • Excellent organizational abilities and attention to detail, enabling you to manage multiple tasks simultaneously.
  • Strong computer skills, including experience with dental practice management software.
  • A friendly and positive attitude, even in high-pressure situations, to create a welcoming and supportive environment.
  • Exceptional teamwork and collaboration skills, as you'll be working closely with both clinical and administrative staff.
Why Choose Natural Dentistry?
  • Warm and Welcoming Environment: At Natural Dentistry, we pride ourselves on providing a friendly and welcoming atmosphere for both our team members and patients alike. Join a team where you'll feel valued and supported from day one.
  • Opportunity for Growth: This position offers the chance to gain valuable experience and develop your skills in a supportive and professional setting. Whether you're an experienced Dental Assistant looking to further your career or just starting out in the field, there's room for growth and advancement at Natural Dentistry.
  • Part Time Basis: Enjoy the flexibility of working part time, allowing you to balance work with other commitments and maintain a healthy work-life balance.
  • Experience Preferred: While experience is preferred, we understand that everyone has to start somewhere. If you're passionate about dental care and willing to learn, we're open to providing training and support to the right candidate.
About You:
  • Passionate About Patient Care: You have a genuine passion for helping others and are committed to providing compassionate and high-quality care to our patients.
  • Team Player: You thrive in a collaborative team environment and enjoy working alongside other dental professionals to achieve common goals.
  • Detail-Oriented: You have excellent attention to detail and take pride in ensuring that all aspects of patient care and treatment are carried out to the highest standards.
  • Excellent Communication Skills: You have strong interpersonal skills and can communicate effectively with both patients and colleagues.

Join Our Team at Natural Dentistry

If you're ready to take the next step in your dental career and become part of a supportive and dynamic team, we want to hear from you APPLY NOW

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