Data Analytics Manager

3 days ago

Sydney, New South Wales, Australia Westpac Full time
About the Role

We are seeking a highly skilled Data Analytics Manager to join our team at Westpac. As a key member of our DataX Analytics team, you will be responsible for delivering data analytics services across the customer lifecycle, including pre-sales, onboarding, delivery management, retention, and strategic consulting.

Key Responsibilities
  • Design and Implement Data Solutions: Develop and implement data solutions and programs of work to build products that deliver business insights and optimize outcomes for customers.
  • Maximize Customer Value: Maximize the value of a customer engagement via advanced analytics capability and a deep understanding of the client use cases.
  • Drive Product Ideation: Feed back learnings from client engagements to drive product ideation and product-market fit.
  • Enhance Customer Experience: Continuously strive to enhance the customer experience, whether that's by the cadence and format of direct engagements, the simplicity of the data feeds, or the usability of the interactive visualizations.
  • Uphold Data Integrity: Uphold the highest data integrity standards, including all aspects of data governance (e.g. privacy).
  • Support Sales Engagements: Contribute to successful sales engagements with prospective clients by supporting in the articulation of client use cases for the Westpac DataX proposition for client pitch meetings.
  • Identify and Resolve Data Issues: Proactively identify any data consistency or integrity concerns and work with the Head of Analytics to resolve.
  • Contribute to Quality Uplift: Contribute to quality uplift and the identification of best practice methodologies across documentation, underlying codebase, QA processes, and the delivery of quality output to customers.
  • Support Operational Efficiency: Support operational efficiency by finding opportunities to enhance and optimize the manufacturing process to ensure scalability and automation.
Requirements
  • Education: Graduate or post-graduate qualifications in computer science or a related technical field.
  • Experience: 3+ years experience in the data domain, leading solution development within a data and analytics context, applying a passion for data-driven transformation generating strong financial returns and creating competitive advantage for customers.
  • Technical Skills: Programming languages: SQL, Python, and/or R (Python preferred), experience with use of complex SQL joins and SQL tuning, databases: such as Teradata, HIVE SQL, other RDBMS systems, visualization and BI tools: Tableau, PowerBI, advanced Excel skills.
What We Offer

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities, and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together. As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between. We'll empower you to shape your career path. Through personalized upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

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