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Service Advisor

2 months ago

Artarmon, New South Wales, Australia Alto Group Full time

About Alto Group

Alto Group is a family-owned and operated organization with a rich history of over 60 years in the community. Our organization values professionalism, customer satisfaction, and teamwork.

Job Summary

We are seeking a highly skilled and customer-focused Service Advisor to join our growing Volkswagen service team in Artarmon. As a Service Advisor, you will be the direct contact between our customers and our service department, providing exceptional customer service and resolving any issues that may arise.

Key Responsibilities

  • Provide excellent customer service and communication skills to ensure customer satisfaction
  • Work closely with the service team to resolve any issues or concerns
  • Have a sound knowledge of motor vehicles and be able to provide expert advice to customers
  • Be able to work in a fast-paced environment and prioritize tasks effectively
  • Have a professional and approachable manner

What We Offer

  • A competitive remuneration package
  • Career advancement opportunities
  • The chance to work with our reputable Alto Group service team
  • Option for a drive car or car allowance

Requirements

  • Previous experience in a dealership service department or customer-focused sales role
  • Excellent customer service and problem-solving abilities
  • Good communication skills and an approachable manner
  • Sound knowledge of motor vehicles