Program Manager

7 days ago


Port Augusta, South Australia Workskil Australia Ltd Full time
Program Manager - Parent Pathways

Workskil Australia Ltd is seeking a highly skilled and experienced Program Manager to lead our Parent Pathways program. This program aims to support parents and guardians of young children to build skills and confidence and prepare for the workforce.

The successful candidate will oversee and manage the program, ensuring it is delivered consistently with program objectives. They will also manage Parent Mentors, Senior Parent Mentors, and Parent Engagement Coordinators, ensuring all staff meet performance requirements.

The ideal candidate will have a minimum Bachelor level qualification in a relevant field, such as Social Work, Community Services, or Employment Services. They will also possess excellent communication and leadership skills, with the ability to work with a culturally diverse range of parents, employers, and community service providers.

Key responsibilities include:

  • Ensuring the Service is being delivered consistently with Deed requirements and relevant guidelines, policies, and procedures
  • Managing and leading staff professionally and identifying further development where required
  • Ensuring Mentors in each Region have a consistent caseload of 50 Parents and are delivering high-quality trauma-informed case management
  • Coordinating place-based activities, sessions, and guest speakers that are attractive and requested by Parents
  • Engaging with relevant community organizations
  • Providing a calm, respectful, welcoming, and child-friendly service to maintain engagement
  • Practicing an empathetic approach towards parents and their circumstances to help build trusted relationships and achieve positive outcomes

Workskil Australia Ltd is an inclusive, equal opportunity employer, and we particularly welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds, and applicants who have a disability.



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