Parent Program Manager

21 hours ago


Port Augusta, South Australia Workskil Australia Ltd Full time

About the Role

The Parent Program Manager will oversee and manage the Parent Pathways Program, ensuring the service is delivered consistently with program objectives. This role will also manage Parent Mentors, Senior Parent Mentors, and Parent Engagement Coordinators, ensuring all staff meet performance requirements.

Key Responsibilities

  • Ensure the Service is being delivered consistently with Deed requirements, and relevant guidelines, policies, and procedures
  • Manage and lead staff professionally and identify further development where required
  • Ensure Mentors in each Region have a consistent caseload of 50 Parents and are delivering high-quality trauma-informed case management
  • Coordinate place-based activities, sessions, guest speakers that are attractive and requested by Parents
  • Engage with relevant community organisations
  • Provide a calm, respectful, welcoming, and child-friendly service to maintain engagement

Requirements

  • Ability to lead a team positively influence capability and performance
  • Empathy and understanding of working with Parents experiencing disadvantage, trauma, and financial distress
  • Ability to effectively work with a culturally diverse range of Parents, employers, education, and community service providers and staff
  • Excellent communication skills and ability to engage confidently with internal, external organisations, staff, and Parents

About Workskil Australia

Workskil Australia is an inclusive, equal opportunity employer and we particularly welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds, and applicants who have a disability. We deliver a range of employment and community services to children, young people, and their families and are committed to creating a safe environment for children and young people in the delivery of these services.



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